Number of website visitors arriving via third-party sources.
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Average time taken to resolve customer support issues.
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AI-generated score indicating the likelihood of a lead converting.
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Percentage of customer issues resolved successfully.
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Average time taken to respond to customer inquiries.
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Measures customer satisfaction through surveys.
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Measures customer satisfaction through surveys.
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Average revenue expected from a customer over their lifetime.
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Percentage of visitors who convert (download, signup, purchase) via content.
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Percentage of a page users scroll through before leaving.
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Revenue generated from existing customers via upsells.
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Measures customer loyalty and satisfaction.
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Revenue generated from subscriptions annually.
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Predictable revenue generated from subscriptions per month.
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Uplift in conversions driven by marketing campaigns.
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Percentage of customers lost over a specific period.
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Percentage of leads that become paying customers.
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Total cost required to acquire a new customer.
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Average time taken to respond to new leads.
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Total marketing spend divided by the number of leads generated
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Percentage of leads that become paying customers.
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